Recruiter actions when flags appear

Integrity Guard is in beta. We’re gathering feedback and real-world insights to continuously improve the experience for our customers.

After seeing a ❓ shield icon (explained in Quick Reference Guide), your team has the autonomy to choose if and how to take action. We do however, encourage you to check the integrity status report for further insights.

Reviewing the integrity status

Open the candidate’s integrity status report. 

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Interpreting the details

👉 For help interpreting, see Understanding Flags and Incidents.
Integrity Guard provides useful feedback rather than definitive evidence, and the provided insights should be used as conversation starters, not final verdicts. We continually refine our detection algorithms based on emerging data.
A flagged incident can have an innocent cause. Multiple flags together need closer attention, but always consider the candidate's context. As we gather more validation data, Integrity Guard’s ability to distinguish between concerning and harmless patterns will improve.
Different assessment types may naturally produce different behavioural patterns. Consider the specific assessment type when evaluating any flagged behaviour:
  • Personality & Motivation Assessments: These typically involve reflection and consideration, potentially resulting in varied completion times and occasional breaks.
  • Numerical Reasoning Tests: Candidates may legitimately use calculators or scratch paper, which could involve tab switching or brief pauses.
  • Adaptive Ability Tests: The increasing difficulty of questions may lead to naturally varying response patterns.
  • Gamified Assessments: These interactive formats may show different engagement patterns compared to traditional assessments.

Next steps with flagged candidates

We recommend a validation approach that is fair, transparent, and respectful:
  • Approach the follow-up conversation with curiosity and respect, not accusation.
  • Clarify the assessment process, including technical safeguards for fairness.
  • Present observations using neutral language: "We noticed some unusual patterns in the assessment process."
  • Encourage candidates to share their experience: "Can you walk us through your assessment experience?"
  • Consider a validation exercise where appropriate, such as:
    • A brief live problem-solving session on similar content
    • A discussion about their approach to specific questions
    • A different format of assessment in a monitored environment
When following up on integrity flags, we recommend:
  • Documenting all conversations with candidates about assessment integrity.
  • Recording the rationale for decisions made based on integrity concerns.
  • Maintaining consistent standards across all candidates.
  • Consulting with legal/HR teams before making any negative decisions based on integrity concerns.

👉 Next: Review Data Privacy and Security

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