This article answers common questions about adding reasonable adjustments for candidates in Sova. It covers the accessibility toolbar, time-based adjustments for reasoning assessments, personality questionnaires, and video interviews.
Q: Is there an accessibility toolbar available for candidates?
A: Yes. Sova includes a built-in accessibility toolbar that is available to all candidates during their assessment. The toolbar provides a range of assistive options to support candidates with different accessibility needs, helping to ensure a fair and comfortable assessment experience.
The accessibility toolbar includes options such as:
- Text size adjustment — candidates can increase or decrease the font size to improve readability.
- Colour contrast and overlay settings — candidates can apply colour filters or overlays to reduce visual stress.
- Screen reader compatibility — the platform is designed to work alongside standard screen reader software.
| Note: The accessibility toolbar is presented to the candidate automatically within the assessment interface. No configuration is required from the project administrator. |
Q: How do time-based reasonable adjustments work for reasoning assessments?
A: Sova's Numerical Reasoning, Logical Reasoning, and Verbal Reasoning assessments do not have a fixed time limit within which a candidate must complete the test. However, the time a candidate takes to reach the correct answer is factored into their score — so speed of response does matter.
To support candidates who require additional time, you can apply a reasonable adjustment as a percentage. All candidates start at 100 (representing 100% of the standard time allowance). You can increase this to grant extra time.
| Example: 200 = double the standard time (an extra 100%). 150 = one and a half times the standard time (an extra 50%). |
When can a reasonable adjustment be added?
You can add a reasonable adjustment at two points in the workflow:
- At the point of importing or adding the candidate — the reasonable adjustment field is available during the candidate import or add process.
- After the candidate has been added to the project — you can edit the candidate record to apply the adjustment.
| Warning: Reasonable adjustments must be applied before the candidate begins their assessment. If the candidate has already started, the adjustment will not be reflected in their score. |
How do I add a reasonable adjustment after a candidate has already been added?
If you need to apply a reasonable adjustment after the candidate has been added to the project, follow these steps:
- Navigate to the Candidates tab within your project.
- Use the search bar to locate the candidate.
- Click the pencil icon next to the candidate's name to open their record.
- Locate the Reasonable Adjustment field.
- Enter the desired percentage value. Remember, 100 is the default (no adjustment). Enter 200 for double time, 150 for 50% extra time, and so on.
- Click Save to apply the change.
Q: Do Personality Questionnaires require a time-based reasonable adjustment?
A: No. Personality Questionnaires do not require a time-based reasonable adjustment. There are no right or wrong answers in a personality questionnaire, and there is no time element that influences a candidate's result. Candidates can take as long as they need to complete it.
| Note: You do not need to apply a reasonable adjustment percentage for candidates completing a Personality Questionnaire. This adjustment type only applies to reasoning assessments. |
Q: How does a reasonable adjustment affect a Video Interview?
A: If your project includes a Video Interview, applying a reasonable adjustment will automatically increase both the preparation time and the recording time for that candidate. The adjustment percentage is applied consistently across all timed elements of the video interview, in the same way as for reasoning assessments.
| Example: A candidate with a reasonable adjustment of 150 will receive 50% extra preparation time and 50% extra recording time for each video interview question. |
Related to:
- Assessments
- Reasonable Adjustments
- Accessibility
- Video Interview
- Personality Questionnaire
- Candidates